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Dering Instrumental in New Online Training Institute for Transit Professionals

The PA Public Transportation Association (PPTA) turned to Dering Consulting, Inc. to improve the skills of transit agency employees across the commonwealth.  In order to meet PPTA’s need, the Dering instructional design team worked with transit experts to develop this hybrid training program.  The result of the project is the recent release of a new web-based resource. At http://www.penntrain.net/index.html transit workers have access to an …

“…innovative training program that offers both online training and instructor-led training. Track 1 of our program … include communication skills, customer service, and an introduction to the transit industry. Track 2 … includes online and instructor-led training designed for leaders and managers. Track 3 contains an Instructor Development program that teaches the concepts necessary to be an effective trainer.” Taken from website above on 1/10/2013

To make this new resource a reality, Dering developed 25 elearning modules and 3 instructor-led courses which can all be accessed on the internet. Interested transit agency employees can access this secure resource 24/7; while PPTA administrators can track the effectiveness of the resource through automated reporting mechanisms.

“You certainly have created a remarkable training system that is so full of “Wow Factor” that “WOW” doesn’t seem to express how outstanding it is! KUDOS to you and the entire crew who have created something that far exceeds anything we could have imagined.”

TESTIMONIALS
  • This was by far one of the most engaging, thought-provoking, informative trainings I’ve had. Loved it. Paul did a great job. It was out-of-the-box and kept my attention during all four sessions. Kudos!

    Training class participant

  • The learning tools are quite enriching and very helpful in our day to day life at Ahold. I’m very grateful of the opportunity and chance to be part of this class.

    Training class participant

  • Terrific job with a very difficult and expansive group.

    Strategic Planning participant

  • I have attended many educational seminars and training sessions, but this subject, as presented by Paul Caulfield, is the absolute best ever… Kudos to Paul!

    Training class participant

  • Thanks so much for bringing out the best in me!

    Training class participant

  • Excellent facilitator of a diverse group of participants.  Good resulting document.

    Strategic Planning participant

  • Great workshop. Fun, exciting. Best workshop I’ve been involved in. Learned a lot. You were very enthusiastic when talking which made it more engaging.

    Training class participant

  • The understanding of the DiSC personality traits was extremely useful. I now have the tools available to make me become a more effective and communicative leader. Thank you, Dering Consulting Group.

    Training class participant

  • Excellent combination of activities and lecture learning. Appreciated usefulness of group activities–not just an activity for the sake of an activity.

    Training class participant

  • Facilitation was great.  The strategic planning process has formally identified what needs to be done and who is responsible.  Thanks!

    Strategic Planning participant

  • Through a subtle, skillful and carefully planned presentation, Paul successfully taught us this course on teaching. The entire process, especially the discussions and participation, brought a high level of engagement and provoked us into much though. Time well spent.

    Training class participant

  • Carol gave a wonderful seminar. I really enjoyed the participation, group work, activities, etc. Carol adapted so much to our specific questions, and tailored examples to our industry. I will carry this knowledge with me to improve my communication skills in my home and professional life.

    Training class participant

  • This was an extremely vital process that will lead to the longevity and survival of an important community program.  Thank you for being our life preserver in these turbulent seas.

    Strategic Planning participant

  • The training session was extremely valuable as I was experiencing quite a few challenges and the training will enable me to deal with them more efficiently.

    Training class participant

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